Product Return Information - Contact Use
Phone: Toll Free 877.273.2818
Fun and Inspiration:
For Project Ideas from the Zutter Zisters BIA Design Team:
For Email Marketing you can trust
"Home of the Bind-it-All, Dreamkuts, and more"
You may return your unused, unopened Zutter Products for a full refund (less shipping) within
30 days of purchase date*. Please email email@example.com (or call toll free 877.273.2818) for
a return authorization number (and to state reasons for return). Items must be returned to
Zutter Innovative Products at consumer's expense, in new, saleable condition, within 30 days of
shipping date. Original packing slip/receipt and order number is required. Credits will be issued
on the credit card originally used to make the purchase. *Returns for the purpose of price
adjustment are excluded. Price adjustments on previous purchases are not allowed.
Use the form below to send questions or comments directly to Customer Service. You may also
use this form to request a Return Authorization Number. Please provide your contact
information, including your order number and address (for order inquiries) so we may
promptly address your needs.
Product Repair & Replacement
If you have malfunctioning issues with any of the Zutter tools, please check the HELP section
shown at the left. Most situations can be rectified with simple repair steps. If other issues
persist or if replacement parts are needed, please email firstname.lastname@example.org (or call toll free
877.273.2818) for assistance. Products are only replaced in situations where repair or
replacement parts will not suffice, within the warranty periods. Replacement requires pre-
authorization from Zutter, and return of the item to Zutter at consumer's expense.
Zutter will cover shipping charges to and from our offices for any products deemed defective
within the United States. Any products deemed defective that was sold outside of the United
States, the shipping charges must be covered by the customer. Before shipping any defective
products, you must contact customer service at 877.273.2818 for a return authorization.
The Bind-it-All and Bind-it-All V2.o has a limited lifetime warranty. Please consult the owner's
manual for information and conditions. All Zutter tools have a one year limited warranty.
Certain conditions apply.